LOWONGAN KERJA CUSTOMER RELATIONS MANAGER INFO LOWONGAN KERJA

LOWONGAN KERJA CUSTOMER RELATIONS MANAGER INFO LOWONGAN KERJA

LOWONGAN KERJA CUSTOMER RELATIONS MANAGER
Lowongan Kerja Customer Relations Manager yang berlokasi di : Jakarta, membutuhkan karyawan / karyawati sebagai Lowongan Kerja Customer Relations Manager posisi / jabatan / tugas kerja sebagai Lowongan Kerja Customer Relations Manager dengan jumlah gaji disesuaikan hasil wawancara

CUSTOMER RELATIONS MANAGER

Reporting directly to Operations Manager, Customer Relations Manager should take full ownership on service level enhancement in company. Working independently on service project he/ she should be able not only to create but implement and follow-up all service-related undertakings

Job Description:

Ensure 100% implementation of existing standard operating procedures for branch operation in relation with consultants and constantly improve those procedures., Establish a comprehensive continuous training program for all customer service warehouse staff in each branch in order to provide a consistent level of service in each branch, Develop and conduct regular training for ASM/KAM and SCS on how to implement, maintain and improve customer service in the branches, Deliver training to all staff in every branch at least once per quarter, Develop modules and conduct training program for new hired Customer Service Warehouse Staff, Prepare conduct consultant questionnaire to continuously assess Customer Satisfaction Index, Prepare a summary monthly evaluation report on service issues to continuously improve service level,

Requirements:

Min 3 years working experience in Customer service training ideally coming from a company with high level service or customer service training company, Able to work pro-actively and independently, Excellent communications skill, People-minded, Able to work under pressure,

Please send your resume with recent photograph at Email ; dewicorpHR.com / databasecorpHR.com

For more information, please contact Ms. Dewi Retnowati

PT. INDO HUMAN RESOURCE

Jl. Pemuda kav 79 No.10

Rawamangun. Jakarta Timur

Jakarta 13220

Website : www.corphr.com

Kirim lamaran Anda via email : dewi[ at ]corpHR.com